Dyke & Dean are committed to providing exceptional service and this of course extends to the courier services we use to deliver your orders. Every effort is made by our dedicated packing team to ensure your goods reach you in excellent condition domestically and internationally. Our aim is to provide distribution services which are reliable, timely and ensure safe delivery of all of our customers orders.
Unfortunately however, mishaps do occasionally occur, and these can lead to loss or damage to our customers important orders. This is why Dyke & dean now offer shipping protection cover to ensure against loss or damage to our deliveries between leaving our warehouses and arriving with the recipient, giving our customers the peace of mind and confidence to make their purchase securely.
If in the unfortunate event your order does not reach you as it should we can quickly and efficiently resolve your issues by replacing or refunding goods for our customers who have opted into our shipping protection cover.