We aim to dispatch all in stock UK orders within 1-2 days via 48H trackable courier service ( D&D STANDARD | 3 - 5 DAYS ). Either via Royal Mail or Parcelforce, unless a specific service has been selected by the customer.
Our dispatch days are Monday through to Friday, our daily cutoff is 2pm ( 12am Friday ). Although couriers may collect before this time. Orders placed after 2pm will be dispatched next day.
Please keep in mind that we do not dispatch orders on weekends or bank holidays.
You will receive a shipping conformation email once your order has been dispatched.
All orders are shipped by our team here in our East Sussex Dispatch and Warehouse.
Please check product descriptions for lead times which we try to keep as updated as possible.
All stated lead times are for UK mainland delivery only, please take into account additional transit time if you are overseas.
Lead times are subject to change at any time due to manufacturers, especially during busy periods, as is the nature of a bespoke made order. These are out of our control but we will do our best to update you.
We offer different shipping services tailored to your needs; such as priority delivery and pallet removal.
* Disclaimer : Select a date does not guarantee delivery date. Production delays can incur delays to your order, meaning you will receive it after the preferred date selected . We will do our best to keep you updated
Once your order has left our warehouse, the delivery date is at the discretion of the courier.
Please note our website T&C’s regarding bespoke products orders.
For large items, larger orders and orders that have a specific deadline we highly recommend using our dedicated D&D Van ( D&D DOOR TO DOOR ).
Quotations can be made in advance and added to your order or retrospectively paid. We recommend booking in the service in advance to avoid disappointment.
D&D FREE UK MAINLAND DELIVERY ( 2 - 3 DAYS ) - £0
Tracked delivery to the UK, arrives after 2 working days from dispatch if in stock ( or as lead time specified in product description ). Free shipping over £99 EXCLUDES FURNITURE & HEAVY ITEMS
D&D COLLECTION ( 2 - 3 DAYS ) - From £0
You will be contacted for specific collection date, time and arrangements from Hastings, East Sussex, UK.
D&D PRIORITY / PREFERRED DATE ( From Next day ) - £9.20
Priority ensures next day delivery or preferred delivery date selected. Cut off time 2pm ( 12pm Friday ) .
Preferred date means we will dispatch your order so that it arrives on your preferred delivery date. Please see disclaimer *.
D&D SATURDAY DELIVERY - £17.40
Tracked delivery to the UK, arrives Saturday if in stock. Cut off time 2pm ( 12pm Friday )
D&D HEAVY ( 2 - 3 DAYS ) - £10.40
Tracked delivery to the UK for heavy products ( weight surcharge ). Arrives after 2 working days from dispatch if in stock ( or as lead time specified in product description ).
D&D PALLET ( 3 - 5 DAYS ) - £80
Tracked pallet delivery to the UK. Arrives after 3 - 5 working days from dispatch if in stock ( or as lead time specified in product description ).
D&D PALLET WITH REMOVAL ( 3 - 5 DAYS ) - £95
Tracked pallet delivery to the UK. Arrives after 3 - 5 working days from dispatch if in stock ( or as lead time specified in product description ). Pallet and packaging materials will be removed if prompt ( driver will make the call if possible and refund of £15 given if not )
D&D DOOR TO DOOR ( 3 - 5 DAYS ) - From £95
Tracked dedicated driver delivery to the UK. You will be contacted for specific delivery date, time and arrangements. Pallet and packaging materials will be removed if prompt ( driver will make the call if possible and refund of £15 given if not )
Tracked international Fed-Ex delivery. Arrives after 3 - 10 working days from dispatch if in stock ( or as lead time specified in product description ).
DPD UK ( 2 - 5 DAYS ) - £8
Tracked international DPD delivery. Arrives after 2 - 5 working days from dispatch if in stock ( or as lead time specified in product description ).
D&D EUROPE ( 3 - 8 DAYS ) - From £18.50
Tracked international delivery. Couriers will change from a uk company to local service such as GLS. Arrives after 3 - 10 working days from dispatch if in stock ( or as lead time specified in product description ).
D&D NORTHERN IRELAND ( 3 - 7 DAYS ) - From £9.50
Tracked delivery to the UK, arrives after 3 working days from dispatch if in stock ( or as lead time specified in product description ).
D&D USA ( 3 - 10 DAYS ) - From $30
Tracked international delivery. Couriers will change from a UK company to local service such as DHL. Arrives after 3 - 10 working days from dispatch if in stock ( or as lead time specified in product description ).
